RETURNS POLICY

Simple Q&A Return Policy | Friendly & Transparent Rules
Preface: We abandon complicated clauses, answer common after-sales questions plainly, let every shopper understand return rules quickly.
Q1: How many days can I apply for return after receiving parcel? A: 30 natural days after you sign for the package, easy to apply via account backend.
Q2: What condition do goods need to meet for return? A: Keep unused status, original tags and packing intact, no artificial damage.
Q3: Who will pay return shipping fees? A: Item quality or delivery error: we pay; personal dislike or wrong size: you pay.
Q4: What items cannot be returned? A: Personal customized goods, final-sale clearance items, unsealed private wearable products.
Q5: How long will I get my refund? A: After warehouse check, refund will arrive your payment account within one week generally.